COO & Founding Partner at Insight.Ai | 25+ Years Transforming the Digital Landscape through Marketing, Operations, and Technology Leadership.
Let's Collaborate
From the dawn of the internet to the current AI revolution, I've spent over 25 years at the vanguard of digital evolution. My expertise lies in the convergence of creativity, technical operations, and transformational leadership.
I believe technology's true power is unlocked through compelling storytelling and the creation of meaningful connections. My career spans deep technical management (NOC, ITIL implementation) and high-growth marketing strategy (VP Marketing, Growth Hacking).
As a leader, I champion inclusivity and diversity, blending data-driven strategies with a deep understanding of community building. My goal is to collaborate with organizations dedicated to fostering a more inclusive future, leveraging AI and technology to improve lives and create lasting impact.
As a founding partner and COO, I architect the operational, marketing, and product strategies for a trailblazing AI startup. My leadership is pivotal in commercializing our revolutionary deep learning platform, steering the company through a high-growth phase in the generative AI sector, and establishing a culture of ethical, inclusive innovation poised to disrupt massive industries.
View Details »As a principal consultant, I drove innovation across diverse sectors including crypto, mobile network testing, and app development. My strategic guidance enabled clients to launch successful ventures, enhance product performance, and glean actionable insights from complex data, consistently delivering market presence and profitability.
View Details »As VP of Marketing, I spearheaded the explosive growth of SCRUFF from 1M to over 15M global users. By developing and leading a high-performance marketing team, I executed innovative customer acquisition strategies, expanded the brand's reach into new international markets like LatAm and Western Europe, and secured major media placements, cementing our position as a market leader.
View Details »I managed and scaled a dynamic IT Helpdesk team of up to 205 analysts supporting over 65 higher education institutions globally. I implemented ITIL best practices, overhauled the new hire training program, and developed robust workforce planning strategies that significantly improved service quality, operational efficiency, and customer satisfaction.
View Details »In this client-facing technical role, I managed the end-to-end implementation of custom electronic recording software for government clients. I was responsible for gathering requirements, designing custom reports, and providing ongoing technical support to ensure seamless data migration and client success.
View Details »As a NOC Lead, I led a team of over 25 technical staff, streamlining trouble ticket resolution and workflow processes for iDEN and CDMA networks. My leadership was crucial in improving team performance, ensuring network integrity, and collaborating with cross-functional engineering groups to resolve complex technical issues.
View Details »My seven-year tenure at Citibank was a journey of significant growth, progressing from a Tier II Helpdesk Analyst to an Internet Project Manager. I ultimately led major digital initiatives for the Credit Card and Retail Banking divisions, authoring functional requirements, managing vendor relationships, and driving the strategic planning for new online and mobile banking services.
View Details »I'm excited to collaborate with innovative organizations and thought leaders. If you share interests in AI, technology adoption, or fostering community, let's connect to discuss potential synergies.